Frequently asked questions

Yes. Enquiries go only to our investigations team. Case files are compartmentalised, so only the people working on your matter can see them, and every access is recorded.

We work within Kenyan law. Evidence gathered unlawfully is useless to you and can harm your position, so we do not use it.

It depends on the scope. After a free, confidential consultation we agree the work and the fees in writing before anything starts.

Simple verifications can take days; complex fraud or tracing matters take longer. We agree milestones with you and report progress as we go.

We plan every step to protect your confidentiality. Where a subject must be approached, for example for an interview, we agree it with you first.

Yes. Use our missing person report form; urgent cases (children, vulnerable people, anyone missing under 72 hours) are flagged to the team immediately. Always inform the police as well.

Yes. We are based in Nairobi and take on matters across Kenya and, where needed, the wider region.

Yes. Every engagement ends with a clear written report that separates established facts from allegations, with the evidence behind each finding.